Faq

Before you book

How do I make a booking on your website?

Booking your transportation and tours never been so easily and safely as we guarantee you

Book your transfer in a few steps:

1-Departure date and time
2-Select pick up location
3-Select drop off location
4-How many people
5-Select if you want, one way or round trip
6-Find a transfer
7-Select the transfer for your arrival
8-Book transfer
9-Extra item, this is optional in case you don’t want an extra item, click continue
8-Proceed to checkout
9-Contact details
10-Place order

Book your tour in a few steps

1) First Name
2) Last Name
3) Phone
4) Email
5) Hotel or Place you are staying
6) Room Number ( if you don’t know your room number, please contact us after you check in )
7) Language
8) Arrival Date
9) Departure Date
10) Other information

What information do I need in order to book?

First Name, last name, phone number, country, your email, Hotel or Place you are staying, Arrival Date and Departure Date, Your flight and flight number, language

I cannot find a route I want to book. What to do?

In case you don’t find your route please contact us through our chat on the website or send us a message by email. the email is info@localhost:8081/joe/

How do I pay for my transfer?

Payments are made through PayPal

Can I book a transfer with more than one stop?

It is possible, if the stop is in the path of your destination, with a maximum of 10 minutes

My group size has changed, can I choose another vehicle?

Please contact us, and we will make the change and in case you have to pay something extra we will let you know.

How long will the transfer take?

Your transfer will be private, You are not going to wait for anyone, And the duration of the   transport depends on the place of your destination

Before you travel

Where will I meet the driver when I arrive?

The driver will be waiting for you at the arrivals exit in the airport holding a sign with your name for easy identification.

What happens if it takes me a long while to exit the terminal?

If the whole arrival procedure, immigration, baggage claim and customs inspections, takes a long while, please don’t worry, we know this and our drivers will wait for you as long as needed.

My group size has changed, can I choose another vehicle?

Please contact us, and we will make the change and in case you have to pay something extra we will let you know.

Payment and cancellation policy.

How can i pay my reservation?

By paypal or in the day.

How can I pay for a tour?

Normally the tours are only paid by PayPal but in case you can’t pay with paypal contact us via email info@joetoursdr.com

Cancellation policy

Free of charge cancellation within the first 24 hours.

Is PayPal Safe?

Yes. PayPal uses SSL technology to protect your information. In addition, when you send a payment through PayPal, the recipient does not receive your financial data such as your credit card number or your bank account. This way, you never have to worry about making a payment or sending money to family or friends online.

Tours

About

Joe Tours  offers you a great day out of your resort, giving you the opportunity to enjoy our exclusive excursions, We also offer different excursions at the different destinations of the Dominican Republic.